Tell us who you are...?   Organisation Name   Organisation Type --Click Here--District/Borough CouncilCounty CouncilUnitary AuthorityTourist Information CentreProtected LandscapeTourism Partnership

Tourism Industry Performance 1. Thinking of the last three months, overall how are tourism businesses in your area performing compared to the same period in the previous year? Much better than last year A little better than last year The same A little worse than last year Much better than last year 2. Are there any particular sectors that are performing particularly well or particularly badly?   Performing well   Performing badly   The same as last year     Serviced accommdation         Self catering accommodation         Caravan and Camping         Attractions       3. To what extent to you think that this performance is due to the current economic climate? Definitely Probably Possibly Not at all 4. Have you noticed any trends to suggest why certain businesses are performing particularly well or particularly badly? 5. Do you have any other comments on Tourism Industry Performance?

Tourism Industry in Your Area 6. We’ve listed below six factors contributing to current tourism trends in Britain.  This list is taken from VisitBritain’s bimonthly tourism trends update, where each factor is rated according to how favourable/unfavourable the current conditions are.  To read the latest report click here (opens in a new window). To what extent would an unfavourable change in the following factors have a negative impact on the tourism businesses in your area in the coming year?   Substantial impact   Limited Impact   No impact     Domestic Economy         Eurozone Economy         US Economy         Exchange rate         Travel Demand         News that affects consumer travel confidence (e.g. attempted terrorist bombings in London and Glasgow, flooding, foot and mouth disease)       7. What issues and difficulties are tourism businesses that you are talking to encountering? 8. To what degree are these problems linked to or exacerbated by the economic downturn? Definitely Probably Possibly Not at all 9. Do you have any other comments on the Tourism Industry in Your Area?

Current Business Support 10. Does your organisation currently have any measures in place to support tourism businesses?  For example, offering business advice, providing training, marketing support etc. 11. Are there any types of business support that you would like businesses in your area to have better access to, whether provided by your organisation or another organisation?  For example, training, business advice, marketing support etc. 12. Do you have any other comments on Current Business Support?

Potential Public Sector Interventions 13. Where should the public sector in the region (e.g. EET, EEDA and Local Authorities) intervene to support the industry in the future, based on particular market failures? 14. One possible intervention is to improve access to high-quality advisory services that meet business needs through a tourism business toolkit.  Please rank the relevance of the following topics of business advice for businesses in your area in order of importance from 1 (most important) to 9 (least important).  Use each number from 1 to 9 once.   Raising Quality -  Explanation of the UK grading schemes with simple guidelines on how to raise quality     Using Research - Helping businesses to find the research data that they need to manage their business     Business Support & Advice - Business advice for start-ups and business development, as well as a portal for all business support services in the East of England     Rules & Regulations - Fact sheets giving guidance on legislation affecting tourism businesses and help understanding key terms     Finance & Funding - Understanding financial planning and management, with sources of help and grants     Training & Skills - Taking businesses through the options, training providers and support organisations that can help provide the skills their business needs to grow and compete     Being Green & Sourcing Locally - Tips and checklists to help businesses save money and win new customers by going green     Advertising, Marketing & PR - Toolkit to help businesses with marketing and promotion, and understanding their customers     IT, Websites & Selling Online - Explaining how businesses can make the most of the internet and new technology   15. Any final comments? Thank you for taking part in this survey.  When you click on Submit you will be redirected to the latest Business Confidence Monitor.